Double Cleanse Diary

It seems like we always focus on our service prices. Price increases, charging what we’re worth, etc. Yes, all important. But, let’s consider going the other route: where can we...

Let's Talk About Some (Unpopular) Spa Policies, Part 3

Part 3: No Discounts People respond to a potential savings. It's enticing and often attracts clients to services they've never had or were unsure about before. A discounted service is better...

Let's Talk about Some (Unpopular ) Spa Policies (Part 2)

(Part 2) No Serious Cancellation/No-Show Policy Few things are more annoying in this industry than the dreaded no show. The waiting around, unfilled time, unmade money...ugh. As a result, many...

Let's Discuss Some (Unpopular) Spa Policies (Part 1)

What evokes a rabid response and is likely to to induce name calling? Discussing politics? Yes. But also, views on spa policies. Let's chat about a few... Part 1: A...

My Healing, Brightening Skincare Routine

Your browser does not support our video. My face was full of road rash. Nose broken. Two black eyes. Electric Scooter+Pavement: 1, Julie: 0. Esthetics isn’t the career you...

Creating Genuine Connections

Let me tell you about Pam. Pam was one of the first estheticians I ever worked with. She was 60+ years old, worked just a few days a week, and...

Missed Opportunities

We’re all in this business for slightly different reasons. A couple of the common ones are to make clients feel good about themselves and to make some money while doing...